Effective Date: 2010
1. Operator Information
Company Name: AVA Wool Goods Registered Address: DLF Cyber City, Phase III, Gurugram Road, New Delhi, India Designated Sales Area: Hungary – Budapest and surrounding regions Contact: MangamentPeterBanks@gmail.com
2. Scope of Personal Data Processed
During the use of the website and the sales process, we process the following data:
- Name
- Email address
- Phone number
- Shipping address
- Billing information
- Order details
- Technical data of payment transactions (we do not store credit card numbers)
- Website usage data (cookies, analytics)
3. Purpose of Data Processing
- Receiving, fulfilling, and delivering orders
- Invoicing and compliance with legal obligations
- Customer service communication
- Ensuring the operation of the website
- Improving user experience
- Marketing communication (only with consent)
4. Legal Basis for Data Processing
- Performance of a contract (orders)
- Legal obligation (invoicing, accounting)
- Legitimate interest (website operation, security)
- Consent (newsletter, marketing)
5. Data Retention Period
- Order data: 8 years
- Customer service communication: 2 years
- Marketing data: until withdrawal
- Cookies: between 30 days and 2 years, depending on type
6. Data Transfers and Data Processors
Data may be transferred to:
- Courier services (for delivery purposes)
- Accounting services
- Payment service providers
- Web hosting providers
Data may be processed both within and outside the EU, but appropriate data protection safeguards are ensured in all cases.
7. Rights of Data Subjects
You have the following rights:
- Access to your personal data
- Rectification
- Erasure (“right to be forgotten”)
- Restriction of processing
- Data portability
- Objection
- Withdrawal of consent
We will fulfill your request within 30 days.
8. Right to Lodge a Complaint
Competent authority in Hungary: National Authority for Data Protection and Freedom of Information (NAIH) 1055 Budapest, Falk Miksa utca 9–11.
9. Use of Cookies
The website uses cookies:
- Functional cookies
- Analytical cookies
- Marketing cookies (only with consent)
Cookie settings can be modified at any time.
10. Data Security
All personal data is stored in secure, encrypted systems. We only transfer data to third parties to the extent necessary.
11. Amendments to the Policy
We reserve the right to modify this Privacy Policy at any time. Changes take effect upon publication on the website.